The Zen part in Zenfolio stands for the clarity and simplicity. The goal of the customer support ZenMasters has always been to lead photographers to Zenlightenment. We invite you to consider a few things when accessing this fountain of wisdom, in order to bring you to the ultimate Zen.
The Tao of Zenfolio support
The Zen way is the gentle way. Much sweetness is gained from a single drop of honey while a river of vinegar will only bring sour breath.
To question is wise. To put all questions into one concise email before sending is enlightened.
Sarcasm is the outward expression of inner fear. Let your fears go and keep in mind that there is no sarcasm font.
Do not conquer the world with force, for force only causes resistance. Only when you can be extremely pliable and soft can you be extremely hard and strong. A calm approach will yield the best results.
Learn to let go of that which cannot be changed and accept that all requests you make are considered by the powers that be.
It is by teaching others that we teach ourselves. The User Forums need teachers so take time to learn lessons there.
To master the Zen way, one must start with humility and modesty. Smugness and self-importance will lead you away from the Zen path.
The tongue, like a sharp knife, kills without drawing blood. Writing in all caps affronts the eyes like a scream to the eardrum.
The ZenMasters have their own path to walk through the weeds and flowers of life. Do not forget that like you, they laugh, they cry and they have bad day hair days.
Kindness should become the natural way, not the exception. The smiley face emoticon should be no stranger to your keyboard.
May these words of wisdom guide you in your pursuit for Zen mastery and also maybe make you giggle.