News from Zenfolio

February 18, 2008

New Premium feature: review and approve orders before sending to print

Many Zenfolio Premium subscribers have been asking about this important feature: you can now select an option to approve orders placed for your photos before they are sent for fulfillment to a Zenfolio partner lab. That means that you can review and make changes to orders before they are printed.

Here is how it works:

  • When a new order is received, it is placed on hold, and you immediately receive an e-mail notification. You can then login to your account and review the order.
  • While you are reviewing an order, you can make changes to Cropping. You can see the original customer-selected cropping and make changes to it, if needed.
  • You can also replace the original photo files used in the order. This is particularly useful if you want to apply additional image processing but you only want to do that to the photos that are ordered, to save time. Or you may choose to initially upload low resolution files, and once an order is placed, upload high resolution files cropped for specific print sizes.
  • When you are finished making changes, click Approve, and the order will be submitted for fulfillment.

To select the option to have your orders approved first, open a price list from the SELLING>Price List page, and make the choice at the top. Don't forget to Save. This is also where you can edit the message displayed to your customers about the potential fulfillment delay.

We have also updated the upload protocol to make it more robust and resilient to file upload interruptions caused by fluctuations in Internet connection quality.

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