Product Design Research (Intern)

Menlo Park, CA

Zenfolio is a market leading platform that helps more than 100,000 pro and enthusiast photographers present and sell photography online and turn their passion into a profitable business. It's an exciting time to be a part of the design team at Zenfolio - we are building the next generation of product and experiences for our customers, and we are looking for a talented UX researcher interested to make big contributions to the team and gain some great research experience and references.

What You’ll Do Day-to-day:

  • Expand Zenfolio’s UX research processes and materials
  • Create customer surveys, usability tests, interview questionnaires, and reports
  • Analyze and identify customer needs from data and customer insights
  • Communicate findings to product and design teams
  • Provide assessments and recommendations of new product or service ideas from customer POV

What We’re Looking For:

  • Completing a master's degree (pursuing with at least one semester/quarter remaining after internship)
  • Knowledge and understanding of leading user research methodologies
  • Demonstrated experience managing complex project schedules, solving complex design problems and nurturing multiple-stakeholder collaboration through previous internships, clubs or activities
  • Ability to think critically to find innovative and practical UX solutions
  • Ability to use tools such as Balsalmiq, Invision and Jira

What To Expect:

  • This will be a 10-12 week full time internship with the possibility of converting full-time post the internship

To submit a resume, send to munib@zenfolio.com