Zenfolio is a market leading platform that helps more than 100,000 pro and enthusiast photographers present and sell photography online and turn their passion into a profitable business. It is an exciting time to be leading the program management function at Zenfolio – we are building the next generation of product experiences for our customers, and we are looking for a seasoned program manager who can drive product development at a rapid pace.

What You’ll Do:

  • Conduct market and competitor research to develop key insights that will guide product decisions.
  • Establish a deep connection with your customers and develop a clear understanding of the problems they care about.
  • Incorporate user research and analytics to analyze and prioritize customer problems and define innovative and simple solutions.
  • Prepare and communicate outcome focused roadmaps that deliver business value.
  • Define clear product requirements, wireframes for high level flows, launch and operational plans.
  • Lead agile product development teams to deliver iterative solutions.
  • Partner with Marketing to optimize product launches.
  • Delight customers by working with Customer Success teams to streamline product feedback management and issue resolution processes.

What We’re Looking For:

  • Bachelor’s degree in an analytical discipline with 6+ years of experience working for a software product development company.
  • Prior experience as a senior/staff level program manager.
  • Expert knowledge of agile product development concepts. Passion to coach teams as they adopt best practices.
  • Clear, crisp and concise communication style. Ability to manage a variety of internal and external stakeholders at all levels.
  • Demonstrated experience planning and managing complex project schedules.
  • Ability to lead cross-functional teams and hold one’s self responsible for bringing about business outcomes.
  • Can-do, positive attitude.

Extra Points for Candidates With:

  • Experience in managing SaaS Subscription products.
  • Experience in optimizing e-commerce flows, focused on digital products.
  • Passion for photography and an understanding of photographer workflows.
  • Explanation for why they want to be considered for a product role at Zenfolio.

What We Offer:

  • An inspiring mission that impacts millions of customers.
  • Competitive salary and performance bonus.
  • Full benefits: medical, dental, vision, FSA, life insurance, 401K.
  • Subsidized lunches, free snacks and drinks.
  • Flexible work environment, helpful colleagues and grateful customers!

Please send your resume to [email protected], and let us know why you think you would be a good fit for this role.