Question 1

How do I get started with selling my photography?

Accepted Answer

Our ProSuite and PortfolioPlus subscription plans enable you to sell directly from your galleries or a website. The Selling is activated within your account dashboard. All you need to do is connect a payment processor to your account (this is how you get paid), choose which images to sell,add them to the gallery and select recommended pricing options.

Question 2

Can I bundle a few products and sell as a package?

Accepted Answer

Yes. Packages are a great way to offer multiple products to purchase under one set price. In most cases, because the client is purchasing multiple products together, the overall cost of the package would be slightly discounted from what the client would pay for each product individually.

Question 3

Which print lab partners have you integrated with in the UK?

Accepted Answer

We partnered with One Vision Imaging (OVI) to offer integrated products for your photographs and deliver high quality printing.
Exclusive to UK PortfolioPlus and ProSuite subscribers.

Question 4

Can I sell products through the labs of my choice?

Accepted Answer

Absolutely. Zenfolio offers Self-Fulfillment, enabling you to sell almost any type of products you'd like from your preferred labs, all through your Zenfolio Galleris.

Question 5

What's the difference between ProSuite and PortfolioPlus plans?

Accepted Answer

Both Zenfolio ProSuite and PortfolioPlus give you the ability to sell online via your client galleries or a website.
The main difference between the two plans is that the price of ProSuite includes time-saving tools; a scheduling tool that helps you take online bookings & payments and our latest ai-based photo culling tool Photorefine.ai that helps you select the best photos. ProSuite subscribers also enjoy an included 1000GB of photo storage, and 250 hosted videos.
PortfolioPlus subscribers can access these tools by purchasing them as an add-ons.

Question 6

What's your cancelation policy?

Accepted Answer

Although we hope you find Zenfolio a great fit for your needs, you can cancel at any time.

Question 7

What type of payment proccessor(s) do you work with?

Accepted Answer

Zenfolio has partnered with the nationally recognized processor Stripe as our primary payments processing provider. This means that all online sales transactions are being sent via Stripe. You'll need to create a Stripe account (should you not have one) by completing their account application process, accept Stripe’s terms and conditions and any related policies (each a “Stripe Agreement”); the application must be accepted by Stripe.
In the very near future, we'll be adding PayPal to our payment options. Stay tuned for this announcement.

Question 8

What type of payment options are available so my clients can pay online?

Accepted Answer

Your clients can pay online using credit cards, Google Pay or Apple Pay. In the future, we'll be supporting PayPal payments as well. Stay tuned for this announcement.

Question 9

How do I get paid when I sell online?

Accepted Answer

The profits from each transaction are sent directly to your chosen payout account within 3 to 5 business days. This processing time allows review for the prevention of fraudulent activities.

Question 10

What makes Zenfolio better than what I currently use?

Accepted Answer

Zenfolio focuses on building innovative products for creators like you looking to showcase your work in a dynamic and impactful way. We offer an all-in-one platform — from proofing, selling and blogging, to a portfolio of beautiful themes to showcase your work. We’re also top-rated by third-party reviews compared to other website builders on the market.

We’re dedicated to continuous innovation where we release new enhancements biweekly. This is all based on a customer feedback loop to ensure we’re giving you the tools to drive your success.

We're dedicated to continuous innovation where we release new enhancements biweekly. This is all based on a customer feedback loop to ensure we're giving you the tools to drive your success.

Question 11

I’m bad at learning new software, will someone help me?

Accepted Answer

Absolutely! You can get helpful advice and guidance from Zenfolio experts. Schedule a one-on-one consultation with our experienced team members to make the most of your portfolio. With Zenfolio experts, you can create and optimize a new website, review and recommend improvements for your existing site, advise on content curating, themes, and design; SEO, gallery and custom page creation, set up and sell with an online shop, and so much more.

Question 12

Does Zenfolio include hosting for my website?

Accepted Answer

With every plan, Zenfolio includes hosting so you don't need to buy hosting from a third party.

Please select the country/region in which you do business.

Sell your photos online with your own custom store.

Client payments made simple.

Smart features to help you sell from your website and galleries.

Set your price.

Sell from a gallery or a website.

Your choice of fulfillment.

Beautiful photography prints and gifts for every occasion.

Small and Large Prints

Wall Art

Metal Prints

Canvas Wrap

Digital Downloads

Cards

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